SCR Northern Division: HVAC contractor in Baxter, MN

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Cathy Dulyx

  • 5,0
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  “SCR did a fantastic job replacing our furnace – it was a really tricky job with limited space, and I really appreciate their effort and skill getting it done. They were also incredibly courteous and helpful, answering all my questions with a friendly attitude.” report abuse

• Mark Robison

  • 5,0
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  “I was really disappointed with my experience getting a quote from SCR. Brian came to my cabin, promised to email me the quote the next day, but I never heard back. I followed up a couple of times, even explaining a possible issue with my email address, but still didn’t receive the quote and no one seemed to care about getting it to me. It felt like they weren't interested in providing the quote, and the whole thing was a complete waste of my time.” report abuse

• Jed Jackson

  • 5,0
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  “I couldn’t be happier with SCR! They’re fantastic – top-notch quality, priced fairly, and Brian and his team are incredibly professional, reliable, and do a truly excellent job. Highly recommend!” report abuse

• Scott Johnson

  • 5,0
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  “I’m incredibly disappointed with my experience working with this company. While the actual work they did was satisfactory, the initial estimate was wildly inflated – nearly double what I anticipated – and they tried to upsell me on a new air conditioning system after installing a furnace. It felt like a complete deception, and frankly, incredibly disrespectful. I wouldn't hesitate to advise anyone to avoid this company.” report abuse

• Crystal Olson

  • 5,0
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  “We were really impressed with the service we received! We’d been trying to troubleshoot a problem with our air and furnace blower ourselves, but thankfully Jerry J. was able to get to our home within an hour after we called. He quickly identified and fixed the issue, and he even apologized for the delay – we really appreciated his professionalism and the fast, effective service.” report abuse

• Andre G

  • 5,0
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  I’m incredibly disappointed with this experience. They installed my AC condenser and coil in April, but it took them three tries to get the thermostat connected – the technician struggled with the wiring, and we ended up having to buy two new thermostats ourselves. After a bit of research on YouTube, we were finally able to fix it. When I asked for an estimate of the cost, the technician said it was covered under warranty. However, in July, I received an invoice for $568, claiming the issue was due to the thermostat and demanding payment. That felt like completely misleading and dishonest billing. Honestly, I was initially okay with their subpar service, but this fabricated charge has completely changed my opinion. I strongly advise against using this company – they seem to be trying to create charges out of thin air. report abuse

• Cheryl Klemmetsen

  • 5,0
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  “I just wanted to express how incredibly impressed I was with the customer service – especially with Shane. We recently moved into a house with a pretty complex geothermal system with in-floor heat, a humidifier, and dehumidifier, plus a backup emergency system – it was a lot to take in! Shane took the time during our annual check-up to patiently explain everything to me, and I really appreciate that I now understand the system and how to use it more effectively. It’s given me a lot of peace of mind.” report abuse

• Jacob Schilling

  • 5,0
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  “I was so impressed with SCR – John was fantastic! My two toilets needed fixing, and it was a really stressful time with a family member in the hospital. But John took the time to ask about my family member’s well-being, which made a huge difference and really eased my mind. Thank you both so much!” report abuse

• Ginger Brown

  • 5,0
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  “I was so impressed with the whole team – Mark, Brian, Mike, and Bo – who handled my service repair, sales, and installation. They were incredibly professional and really took the time to explain all my options for a new heating and air conditioning system. They’ve definitely given your business a fantastic reputation in our community, and I’d happily recommend you to anyone.” report abuse

• Charles Brenny

  • 5,0
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  “Working with SCR Northern for the Brenny Cabin project at Platte Lake was a truly positive experience. They were incredibly thorough during the installation and, importantly, went above and beyond with the cleanup afterward – it felt completely included in the service. I was really impressed with their dedication to their work and their commitment to customer satisfaction. I wouldn't hesitate to use them again.” report abuse