Basement Waterproofing Nationwide: Waterproofing service in Bel Air, MD

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• Frances Smart

  • 5,0
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  Frank was fantastic to work with – really efficient, knowledgeable, and just a genuinely kind guy. The whole team he was leading was also top-notch; everyone was skilled and really easy to work with. It was a really positive experience overall, and I also want to give a shout-out to the sales rep who put together the estimate; he was a real professional and explained everything so clearly. report abuse

• Mark Osteen

  • 5,0
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  “Overall, we were really pleased with the work they did on our backup sump pump. They were incredibly responsive when we needed to call back, scheduling an appointment quickly and explaining everything clearly and in a really helpful way. Joe was particularly great to work with – we really appreciated his professionalism and friendly approach.” report abuse

• Larry Villani

  • 5,0
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  Frank and his crew were absolutely fantastic! Chris Del Vecchio was incredibly helpful in getting everything set up, and they really listened to and met all of our needs. From start to finish, they were consistently polite, professional, and on time – always cleaning up after themselves. My wife and I are so thrilled with the quality of their work; you can tell they take a real pride in what they do. Thank you both so much for transforming our basement into a truly pleasant space! report abuse

• Sam

  • 5,0
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  Okay, here’s a rewritten evaluation, aiming for a natural, human-written tone based on the provided text: “Honestly, we’ve had a really frustrating experience with this company. Eight months after the initial work, we’re still dealing with issues and it’s highlighted a lot of problems from the start. Initially, we were promised an egress well, downspout, and sump pump system, and we worked closely with the owner to get things sorted. While they were responsive, it quickly became clear that what was delivered didn’t match what we’d discussed. We had major issues with the permit process – they repeatedly tried to avoid getting one, and we had to spend a lot of time contacting the county. Then, the egress well wasn’t properly secured, and the drain was incorrectly sealed off from the main house drain – a huge disagreement that led to a ‘he said, she said’ situation. The sump pump discharge is now 10 feet from the house and has standing water, despite our concerns. The pipe is also positioned awkwardly, hitting a stud and creating a daily annoyance. It’s clear the work wasn't done with the attention to detail we expected, and frankly, it's revealed a significant lack of communication between the sales team and the installation crew. Because of these issues, we're now looking at needing to install French drains ourselves, and it's a real shame that things weren't done correctly in the first place. I’d really advise caution when considering this company – we’ve learned the hard way that a vague contract and poor workmanship can lead to a whole lot of headaches.” report abuse

• John Blake

  • 5,0
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  “The crew did an absolutely fantastic job renovating our basement – they really went above and beyond! They were so thorough, explained everything clearly, and were incredibly respectful of our home. We’d definitely recommend them.” report abuse

• Heather P

  • 5,0
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  Overall, we were incredibly pleased with the work BWN did for us. From the initial consultation with Mike, who was so patient and helpful in explaining everything, to the fantastic job Colin did keeping us updated on the permit process, we felt really well taken care of. But what really stood out was Frank, the crew chief. He went above and beyond to walk us through each step of the waterproofing, making sure we understood everything and answering all of our questions. The crew was also exceptionally tidy and professional – a real testament to Frank’s leadership and dedication. report abuse

• paulette smyth

  • 5,0
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  Overall, we were incredibly pleased with the work BWN did rebuilding and stabilizing our basement retaining wall. From start to finish, they were professional, punctual, and went above and beyond to address all of our concerns. They clearly explained their process and did a fantastic job – we’re really happy with the results. To top it off, they even followed up after the job to ensure we were completely satisfied. We wholeheartedly recommend BWN! report abuse

• Devarshi Patel

  • 5,0
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  “We were so pleased with the entire experience! Jeremy was fantastic – he really took the time to understand our needs and guided us to the perfect solution. He was incredibly professional, explaining everything clearly and keeping us updated every step of the way until the job was completely finished. And Frank, the crew chief, did an amazing job following Jeremy’s plan. He was also a true professional and made sure we were completely satisfied with the final result.” report abuse

• Charlie Burgos-Lopez

  • 5,0
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  “I was really pleased with Basement Waterproofing Nationwide – they were a fantastic team! They were so friendly and put in a huge amount of effort encapsulating my crawlspace. What really stood out was how punctual they were, finishing the job ahead of schedule without compromising on the quality of their work. Definitely a great company to work with!” report abuse

• Nicole Lewis

  • 5,0
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  “I was honestly dreading any work being done on my house, and it often felt like a never-ending process. After getting a few quotes for waterproofing, I was ready to give up until I met with the inspector from BWN. They didn’t just fix the previous, bad work – they quickly and accurately identified the real issue. BWN became my absolute go-to, and I trusted them completely until they finally decided to take me on as a customer. My basement is now a fantastic workspace and storage area, and I have complete confidence in the quality of their work. I’ve even pinpointed other areas of my home I want them to address early next year! I also want to say how helpful they’ve been working with my adjuster, even though they don’t handle insurance claims. I wholeheartedly recommend BWN to anyone who needs waterproofing.” report abuse