Factory Direct Hardwood Liquidators: Flooring store in Fort Worth, TX

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• Kristin Powell

  • 5,0
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  “I can’t recommend Factory Direct enough! From start to finish, our experience was fantastic, and Andrea was absolutely amazing. She was incredibly helpful and went above and beyond to ensure we got everything we needed quickly. They had the best price on the flooring, and we were so impressed that it was ready for pickup the same day. When we needed a little extra, she took care of it immediately. Seriously, great customer service like this makes all the difference, and we’d definitely recommend them to anyone looking for flooring.” report abuse

• addasphere

  • 5,0
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  “I couldn’t be happier with the results! Andrea truly went above and beyond – their pricing was fantastic and the customer service was exceptional. The finished floor looks absolutely beautiful!” report abuse

• Kevin McMurphy

  • 5,0
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  “I have to say, I was initially a little surprised by the price – it was significantly lower than other options I’d gotten around town. However, from the moment I started working with Andrea, all my concerns disappeared. She was incredibly communicative, always kept me updated, and was so quick to answer any questions I had. The whole process, from the initial order to seeing photos of my pallet before it shipped, was just fantastic. Honestly, I’m already thinking about having them do more work for me – Andrea and her team are fantastic!” report abuse

• Ashley Archer

  • 5,0
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  “I was so impressed with Andrea and Daniel – they were genuinely friendly, really helpful, and never pressured me at all. I got quotes from a few different places, and Factory Direct not only offered the best price, but they also provided fantastic customer service. It’s great to support a local, family-owned business, and I absolutely recommend them for your next flooring purchase. The floors look amazing!” report abuse

• Gerardo Perez

  • 5,0
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  “I was really pleased with my experience buying engineered wood flooring and adhesive from Factory Direct. Andrea went above and beyond – she not only gave me the best price compared to other quotes, but she was incredibly helpful and kept me fully informed throughout the whole process, from the purchase to the delivery. I especially appreciated that she ensured my shipment arrived on time.” report abuse

• Debra Riley

  • 5,0
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  “We absolutely love our new floors from Factory Direct! Debbie and Don were so pleased with the whole experience. Andreea was fantastic – she was incredibly responsive and helpful when we first contacted them online, and even better, she had a showroom nearby. They got us an amazing price on the flooring and the installation, which was a huge win. We especially appreciated James, the installer. He’s been doing this for years and we felt completely confident in his skills. There were a couple of minor issues that popped up, but they quickly came back to fix them and made sure we were 100% happy with the final result. We wholeheartedly recommend Factory Direct – you won’t be disappointed!” report abuse

• Remon Marootian

  • 5,0
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  “Factory Direct Hardwood Liquidators consistently provides excellent service, and Andrea and her team truly went the extra mile for my recent order. Their pricing was competitive, but it was their outstanding customer service that really stood out. I’m already looking forward to working with them again!” report abuse

• Bette Gerhold

  • 5,0
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  “I’m absolutely thrilled with the hardwood floors I got from Factory Direct. Honestly, I was a little hesitant because they weren’t a local company, but from start to finish, the service was outstanding. They really made me feel like a valued customer, and their prices were incredibly competitive – they actually saved us a significant amount of money compared to other quotes I got! I wholeheartedly recommend them.” report abuse

• K

  • 5,0
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  “I was really pleased with my recent flooring purchase! I ordered it online and it was shipped from Texas to Indiana, and honestly, the price was fantastic – better than any local stores offered for the same product. Not only that, but it arrived incredibly quickly and was in perfect condition, with no damage at all. The flooring itself is beautiful and feels really high quality. I’d absolutely recommend them to anyone looking for flooring.” report abuse

• Ianne Blakely

  • 5,0
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  “I had a really positive experience ordering luxury vinyl planks from Factory Direct. Andrea was incredibly helpful and responsive on the phone, and I was really pleased with the great pricing and the fact that my order arrived on time.” report abuse