Roto-Rooter Plumbing and Drain Service: Plumber in Lafayette, LA

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Rosalind Shropshire

  • 5,0
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  Roto Rooter Lafayette was absolutely fantastic! My parents had a burst pipe after the winter storm, and it took them a while to get someone out to fix it – thankfully, Roto Rooter responded quickly and even called me back when my phone briefly disconnected. The phone representative was incredibly kind and worked hard to get a technician out as soon as possible. Christopher Walker was amazing – he arrived within an hour, quickly diagnosed the problem, and went out of his way to get the necessary part. He kept me updated throughout the whole process, calling me twice, and I truly felt like he was dedicated to getting the job done right. It was a really honest and professional service, and at a fair price. Great job, Roto Rooter! report abuse

• Suzanne Revere

  • 5,0
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  Justin was an absolute pleasure to work with – genuinely friendly, a really hard worker, and he always took the time to listen to our needs. We truly appreciate all his efforts and dedication. report abuse

• Thomas Barclay

  • 5,0
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  “Justin and his team were fantastic – they stepped in on a really tight commercial construction project and delivered exceptional service and professionalism. They had all the right equipment and, surprisingly, were also more cost-effective than the contractor who initially caused the problem. Justin himself was a standout.” report abuse

• 62747

  • 5,0
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  Justin did a great job fixing the leak in my pipe, and I really appreciated his work. However, I was shocked by the price – it was significantly higher than I expected. Because of this, I won’t be using Roto-Rooter again, and I plan to tell everyone I know about the high cost for such a small job. report abuse

• Christopher Broussard

  • 5,0
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  Trey did a fantastic job – he was professional, efficient, and got everything set up perfectly. I’d definitely be interested in working with him again in the future. report abuse

• Jerome Meaux

  • 5,0
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  I was really disappointed with this service. The technician seemed very nervous and couldn't even begin the job. We had a 30-minute wait for someone to provide advice, and even then, they refused to help because the water supply was contaminated with mud. It was a completely unproductive experience, and I won’t be using this service again. report abuse

• Kimberly Green

  • 5,0
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  Kent was a really great addition to the team – he was always friendly, honest, and incredibly helpful. He took the time to show me the ropes with the water meters, explaining how to read them and what the different readings meant. report abuse

• Ryan Wagstaff

  • 5,0
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  “I couldn’t be happier with this company! The communication was fantastic, the service was excellent, and we got amazing results. I wholeheartedly recommend them – 10 out of 10!” report abuse

• Janette Keeton

  • 5,0
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  “I had a major issue with a blocked drain, and Roto Rooter responded incredibly quickly – they were out within a couple of hours. Luke was fantastic; he took care of the problem really easily and efficiently. I’d definitely recommend them!” report abuse

• Celeste Beasley

  • 5,0
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  “I called Roto-Rooter to have a sewage line cleared, but unfortunately, the technician seemed inexperienced and wasn’t able to actually fix the problem. I ended up paying $450 for a service that didn’t get the job done. I then called Mr. Rooter, and they were able to clear the line for $350. Needless to say, I won’t be using Roto-Rooter again.” report abuse