Affordable Heat & Air: HVAC contractor in North Billerica, MA
HVAC contractorNorth Billerica, MA
17 Twombley Ave, North Billerica, MA 01862, United States
About Affordable Heat & Air
At Affordable Heat & Air, we understand the vital role a reliable heating and cooling system plays in your home or business. Located conveniently at 17 Twombley Ave in North Billerica, Massachusetts, we're dedicated to providing top-quality HVAC services to our valued clients. We're more than just an HVAC contractor; we're your neighbors. Our experienced technicians are fully licensed and insured, committed to delivering exceptional workmanship and unparalleled customer service. Whether you need a new furnace or air conditioner installation, a quick repair, or routine maintenance to keep your system running smoothly and efficiently, we've got you covered. We pride ourselves on transparent pricing, honest assessments, and a commitment to extending the lifespan of your equipment. Don’t settle for unreliable service – choose Affordable Heat & Air and experience the difference! Contact us today for a free, no-obligation consultation. Let us take care of all your heating and cooling needs.
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Customer reviews of Affordable Heat & Air in North Billerica, MA
The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.
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“I was really pleased with the whole experience – from the initial call to the final installation. The technicians were fantastic, incredibly friendly and professional, and they took the time to answer all of our questions. It’s great to see a company that cares about its customers and delivers a great product like this one. Thanks to Bryan for a fantastic furnace!”
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“Affordable Heat & Air is fantastic – seriously, they’re the best! I know having repairs or service done is never ideal, but they really go above and beyond to make the experience as smooth as possible. They’re incredibly responsive, do a really efficient job, and are always fair with their pricing. I’ve used them for over 10 years, and from the original installation to recent service calls, their work has always been top-notch – clean, organized, and just excellent.”
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Jimmy was a real asset – he clearly knows his stuff and was a pleasure to work with. Great job!
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“Bryan was incredibly unprofessional – he twice canceled on me at the last minute without any explanation. I really value my time and understandably found this unacceptable. There are plenty of other plumbers who offer a more reliable service, and I’ll be sure to share my experience in a review.”
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“The team did a good job getting my boiler tuned up before winter. They were a bit late – about two hours past their scheduled arrival time, and I didn’t receive a notification until an hour and a half after they were supposed to be there. However, they were really friendly and took the time to explain everything they were doing, which was great.”
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Brian’s service was unfortunately quite disappointing. He was very brief in answering my questions and it felt like he wasn’t really engaged. I had initially scheduled a switch from oil to propane, and just the next day I realized it was going to be too much work to drain and remove the old tank. I emailed him about my change of heart on Monday, but he said he never received it. I explained my decision, and he later told me he hadn’t gotten the email. What was really frustrating is that he hadn’t mentioned during our initial phone call that he only worked with propane and other options – I had specifically asked about replacing my oil furnace, and that information should have been shared upfront.
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“I couldn’t be happier with the work these guys did installing my ductless AC system. They were incredibly professional and the quality of their work was outstanding – honestly, it’s the best I’ve seen. You can really tell they know what they’re doing.”
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Overall, the Mass Saves installation went well. Bryan was helpful with the coordination and paperwork, but Jimmy and Gary really took the lead and did a fantastic job. We’re pleased with the results and would definitely recommend them.
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“I can’t even begin to express how amazing Affordable Heat was! We were completely stranded without heat, and another company had quoted us an absolutely outrageous price for work we didn’t need. Affordable Heat responded instantly, sending someone to our house within the hour and getting our furnace working. Seriously, they saved Christmas – and saved us a huge amount of money! I wholeheartedly recommend them.”
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“The installation went really smoothly – they were both efficient and did a great job cleaning up afterward.”
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