
Penhall Company Phoenix: Concrete contractor in Phoenix, AZ
Concrete contractorPhoenix, AZ
3301 E Wood St, Phoenix, AZ 85040, United States
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Customer reviews of Penhall Company Phoenix in Phoenix, AZ
The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.
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I’m giving this company one star because of a really frustrating experience. An employee hit my car with their company truck while they were working, and instead of handling it properly, the manager, CJ, advised me not to file a police report, suggesting he’d take care of everything. He gave me a number to call him directly, but he was incredibly difficult to reach – I left multiple messages and couldn’t get through. When I finally did, he told me he wasn’t going to pay for the damage and insisted I file an insurance claim, claiming it wouldn't look good for the company. He knew that avoiding a police report would make it even harder for me to proceed. Now, I’m still struggling to get a response from either CJ or the claims department, and it’s been a week of constant phone calls and unanswered messages. It's clear they're not prioritizing customer concerns, and I wouldn't recommend this company based on this experience.
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“I was so impressed with Penhall’s service! We needed some urgent concrete cutting – core drilling and a square cut for a sump pump – and they handled it flawlessly. From the very first phone call with the sales rep to the team that actually did the work, everyone was fantastic. They were incredibly knowledgeable, really courteous, kept the site spotless, and got the job done quickly. I wouldn’t hesitate to recommend Penhall for any concrete cutting needs; they’re a company I’ll definitely be using again!”
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“I had a really positive experience working with Penhall. Tom G was fantastic – incredibly professional and I’m looking forward to continuing to work with him.”
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“This is definitely a reliable and trustworthy place – I’ve always found them to be really easy to work with.”
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Okay, here’s a natural-sounding evaluation based on that text: “Oscar’s really a star! He gets things done so efficiently, and he always finishes his work well – especially when he’s working inside.”
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Overall, this is excellent work.
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Overall, the service was adequate. There were no major issues, but it didn’t particularly stand out as exceptional either.
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Overall, this was excellent.
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