Arizona Registrar of Contractors: State government office in Phoenix, AZ

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• william stubblefield

  • 5,0
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  “It’s clear from the reviews that this company doesn’t really advocate for homeowners – in fact, it seems they’re quick to target individuals. It feels like any attempt to address concerns is met with a completely dismissive directive. And unfortunately, the quality of their work doesn't seem to factor into their decisions at all.” report abuse

• Ayor Properties

  • 5,0
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  It seems the ROC’s interpretation of the “minimum workmanship standard” has been inconsistent and hasn’t always aligned with what’s typical in the industry or the quality of work being assessed. Based on our observations, there’s a need for greater clarity and a more consistent approach to evaluating contractor work. report abuse

• Nick

  • 5,0
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  “Unfortunately, the contractor did a really poor job with this HVAC installation. They only completed 50% of the work upfront, and the wiring and disconnect switch were done incorrectly. Worse, they seemed to mess with the existing house wiring, and then just left the job unfinished – they didn’t even clean up afterward. It’s incredibly frustrating that it took over a month for an ROC inspector to finally arrive, and even then, they dismissed all the problems.” report abuse

• Lauri Gray

  • 5,0
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  Okay, here’s a natural-sounding evaluation based on that text: “The contractor completed a covered patio project, including installing a roof over the structure. However, the roof itself proved to be problematic. After just four months, it completely blew off, and the contractor’s documentation only indicates a minimal amount of fastening – around eight screws – attaching the 27x30 roof to the posts. The materials used appeared to be aluminum.” report abuse

• Anthony Calderon

  • 5,0
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  “Overall, the AZ ROC has been fantastic. As a government agency, they understandably face a lot of challenges in meeting everyone’s needs, but they’ve really gone above and beyond for me and my team. They’ve been incredibly helpful in educating us and assisting us through some significant obstacles, and I’ve always appreciated their responsiveness and willingness to answer our questions.” report abuse

• Wendy Rosenberg

  • 5,0
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  “During the recent R&R work, the solar detachment and reset process unfortunately caused significant damage – nearly three pallets of tile were broken. Because the tile was already quite old, we weren’t able to source a matching color. The solar company acknowledged the damage and attributed it to the tile’s fragility, though the roofing company and tile supplier also expressed concerns.” report abuse

• Aaron Carden

  • 5,0
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  Honestly, this feels like a complete waste of money. It doesn’t seem to do anything real to help distributors deal with problematic contractors – they don’t enforce licensing or protect anyone from those operating without proper credentials. report abuse

• Anya Aveyard

  • 5,0
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  “We encountered a really frustrating situation trying to get our AC repaired. We contacted several contractors through the company, but unfortunately, nobody was able to assist us. Adding to the problem, we were scammed by one contractor, and when we reached out to the Arizona ROC for help, they weren’t able to offer any support. Our investigator thankfully stepped in to help.” report abuse

• Hector Fimbres

  • 5,0
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  “My experience with RCO has been fantastic. They’re a really impressive team – incredibly knowledgeable, dedicated to always getting better, and genuinely enthusiastic about finding new and innovative ways to improve their services.” report abuse

• Mel

  • 5,0
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  “I’d really recommend checking out the YouTube channel CyFy – he’s a fantastic home inspector operating in Arizona and seems to really hold the ROC accountable. He does a great job of showing the issues with new construction in the state, highlighting some serious quality control problems.” report abuse