
Arizona Registrar of Contractors: State government office in Phoenix, AZ
State government officePhoenix, AZ
1700 W Washington St #105, Phoenix, AZ 85007, United States
About Arizona Registrar of Contractors
The Arizona Registrar of Contractors plays a crucial role in maintaining high standards within the construction industry. We work in partnership with ConstrucList to connect contractors with clients and provide valuable resources for project stakeholders. Our focus is on ensuring accountability and quality in all construction projects within the Phoenix, AZ region. Contact us at 1700 W Washington St #105, Phoenix, AZ 85007, or visit ConstrucList for listings of local construction companies.
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Customer reviews of Arizona Registrar of Contractors in Phoenix, AZ
The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.
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“It’s clear from the feedback that this company doesn’t really prioritize homeowner protection – it seems to be a recurring issue. And unfortunately, it appears they’re quick to target individuals with any sort of questioning or differing opinions. Despite offering full cooperation, we received a consistently negative response, suggesting a significant bias.”
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It seems the ROC’s application of the “minimum workmanship standard” has been inconsistent and doesn’t seem to align with actual quality standards or what’s typical in the industry. Based on our observations, it raises questions about how consistently they’re enforcing these standards.
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“Unfortunately, the contractor did a really poor job. They only completed 50% of the work upfront, and then significantly messed up the HVAC wiring and disconnect switch, even going so far as to tamper with the existing house wiring. Worse, they left the job unfinished and without any cleanup. It wasn't until over a month later, when an ROC inspector investigated, that the extent of the problems became clear.”
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“Unfortunately, the patio installation wasn’t satisfactory. While the contractor did install a covered patio and attached a roof using around eight screws, the roof itself failed after just four months. The contractor’s documentation indicates he completed the roof installation and secured it with screws, but the aluminum roof ultimately blew off, raising concerns about the quality of the work and the materials used.”
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“Overall, the AZ ROC has been fantastic. As a government agency, I know they face a challenging task in meeting the needs of everyone, but they’ve truly gone above and beyond for me and my team. They’ve provided valuable education and support, and I’ve always appreciated their responsiveness and willingness to answer our questions.”
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“During the recent R&R work, the solar detachment and reset process unfortunately caused significant damage – nearly three pallets of tile were broken. Because the original tile was quite old and the color was no longer available, we were unable to replace it perfectly. The solar company acknowledged the damage but shifted the blame to the tile’s fragility, which we dispute.”
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“Honestly, this feels like a complete waste of money. It doesn’t provide any real protection for distributors – they don’t address the issue of dishonest contractors, don’t enforce licensing standards, and ultimately seem to do very little to safeguard anyone.”
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“We were incredibly frustrated with our experience. Despite multiple attempts to get assistance from anyone within the company, no one could help us when a contractor tried to scam us with the AC repair. We also found it difficult to get anyone from the Arizona ROC to take our complaint seriously – our investigator thankfully stepped in.”
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“Joining RCO has been fantastic – they’re a really forward-thinking team. Their commitment to constantly improving and finding new ways to do things is genuinely impressive.”
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“I’d really recommend checking out the CyFy YouTube channel. He’s doing some fantastic work exposing the issues with new home construction in Arizona – it’s clear he’s really digging into the quality of work and holding the ROC accountable.”
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