Thatcher Pools & Spas North: Hot tub store in Rochester, MN

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• Tim Tokarczyk

  • 5,0
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  Overall, we had a fantastic experience purchasing our hot tub from Thatcher’s. We were just browsing when we stumbled upon their north store and ended up buying a model thanks to Corey’s helpful guidance – he patiently answered all our questions. We were really impressed with the price and the quality of the package. The delivery team was also outstanding, and the final setup was truly exceptional. It was our first time buying a hot tub, and Corey walked us through everything, making the process so easy. We wholeheartedly recommend Thatcher’s Pool and Spa! report abuse

• Travis LaMar

  • 5,0
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  “I’m absolutely thrilled with my new sauna from Thatcher Pools. From start to finish, the experience was fantastic, largely thanks to Corey Stafford. He was incredibly responsive and helpful, going above and beyond to answer my questions and keep me updated throughout the whole process – even checking in after delivery. I’d especially like to give a shout-out to Kevin, who was incredibly generous to meet me at the warehouse early Saturday morning to load the sauna into my car. It was a really smooth and positive experience.” report abuse

• Kayla Timmerman

  • 5,0
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  “I can’t recommend Thatcher Pool and especially Corey highly enough! He was incredibly knowledgeable and went truly above and beyond to ensure our hot tub was set up perfectly. He even responded to my questions and provided support outside of regular business hours – a fantastic and dedicated service.” report abuse

• Joel Poppen

  • 5,0
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  Corey was fantastic – he really went above and beyond to help us with our new hot tub. He was so patient and didn’t push us into anything, and he even assisted with the installation and getting the chemicals set up afterward. We really appreciated his support! report abuse

• Heather Gadient

  • 5,0
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  “I’m so happy with the service – they’re incredibly friendly, helpful, and you can really tell they’re looking out for my best interests. They don’t push any products and just focus on what my pool actually needs, which I really appreciate. I feel completely confident that my pool’s chemistry is being taken care of properly.” report abuse

• Brent Bauer

  • 5,0
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  “I recently bought a sauna with Corey’s help, and I couldn’t be happier with the experience. He was fantastic – he really took the time to guide me through the whole process, even coming to my house to assist with some of the technical aspects. He was incredibly professional and friendly, and I wholeheartedly recommend him!” report abuse

• Terry Miller

  • 5,0
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  Corey was fantastic! He went above and beyond, taking the time to answer all our questions and ensuring our new hot tub was up and running as quickly as possible, even on his weekend. report abuse

• A E

  • 5,0
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  “Overall, we had a fantastic experience! We’ve purchased deck furniture twice now, and the team really went above and beyond to get everything assembled and ready for pickup quickly. Corey S. was a great sales contact, and Melissa K. in service was also incredibly helpful with some warranty questions. Thanks to everyone for the excellent communication and service!” report abuse

• Ryan Olson

  • 5,0
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  Corey was fantastic to work with – he really went above and beyond to arrange the pickup on a Saturday morning, and his follow-up communication was excellent too. report abuse

• Neil Franchuk

  • 5,0
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  “I recently purchased a sauna from Corey Stafford and I couldn’t be happier with the service – it was fantastic! I’d definitely recommend him to anyone considering buying a sauna.” report abuse