M & S Flooring Inc: Flooring store in Rockville, MD

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Patrick Schoof

  • 5,0
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  “We were so pleased with M&S Flooring! Mahmoud, the owner, really went above and beyond to help us. He met us right at the door, took the time to show us all the options without any pressure, and even helped us get the boxes to the car. When we realized we had some leftover materials, he quickly and easily issued a refund. Honestly, we were incredibly impressed with their service and would definitely recommend them.” report abuse

• Alexander Platonov

  • 5,0
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  I completely regret investing $10,000 in vinyl plank flooring through M & S Flooring Inc. three years ago. I was initially impressed with their materials, but my experience has been a disaster. Almost immediately after installation, a tile was broken and poorly repaired, leaving a dangerous sharp edge. Over the following years, the flooring itself has deteriorated terribly – planks have broken, separated, and even started bulging, creating a serious safety hazard. I tried to get them to fix it under warranty, but it was an incredibly frustrating process. They were unresponsive, demanding unnecessary paperwork, and ultimately refused to honor their commitment. The situation became truly concerning when a plank in my kitchen became a trip hazard, and they still wouldn't cover the repair. It’s been a nightmare dealing with them, and frankly, I wouldn't recommend M & S Flooring Inc to anyone. Their lack of professionalism and refusal to take responsibility for a faulty installation puts my family’s safety at risk. report abuse

• Elliott Long

  • 5,0
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  “I was really pleased with the service M&S Flooring provided. They quickly fixed the issue with my laminate flooring – some boards were lifting and they took care of it really well. The guy who came out was professional, explained everything clearly, and did a fantastic job. They even helped me find a supplier for more laminate, which was incredibly helpful. I’d absolutely recommend them.” report abuse

• Tiffany Kelley

  • 5,0
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  “I was really disappointed with my experience. I live just down the road in King Farm and stopped in your store hoping to use your service, but I decided against it because of the long wait while a representative was chatting with a friend for about 15 minutes. He apologized for the delay, but it left a negative impression. I’d rate it 3 stars.” report abuse

• Edward Winter

  • 5,0
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  “I was really pleased with the service – the owner was incredibly helpful, and the oak hardwood was fantastic quality; it matched my current flooring exactly.” report abuse

• William Harkenrider

  • 5,0
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  This business offers fantastic value – the prices are really good and I’d definitely recommend them for your flooring needs! report abuse

• Mike P

  • 5,0
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  “I wholeheartedly recommend this company for any flooring needs – I’m a repeat customer and have been consistently impressed with their service.” report abuse

• Diego Rodriguez

  • 5,0
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  “I absolutely love this store – it’s my go-to for all things flooring!” report abuse

• ALFREDO HERNANDEZ

  • 5,0
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  Overall, this is excellent work. It really stands out and delivers on its promises. report abuse