United Rentals: Equipment rental agency in Birmingham, AL

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Stream Marketing

  • 5,0
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  “Overall, United Rental provides good service, but my recent experience at this particular branch was disappointing. I rented a forklift yesterday, and it was noticeably used – only run for 30 minutes and without propane. This caused a significant delay, costing me roughly $600 in lost labor hours due to a lack of preparation on the team’s part.” report abuse

• Rich Adams

  • 5,0
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  “I just wanted to give a huge shout-out to this whole team – they were absolutely fantastic! Sean Taylor was incredible; he stepped in immediately to help me out, and honestly, the best customer service I’ve received in ages. He really went above and beyond to make sure I got my lift rental, even when I was starting to think it wasn’t possible. Seriously, couldn’t recommend them enough!” report abuse

• Cpt Kirk

  • 5,0
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  “Craig really went above and beyond for us – he was incredibly quick to respond to our urgent situation and was on-site within minutes, getting us the equipment we desperately needed.” report abuse

• Joseph Hill

  • 5,0
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  “Stacey and Kaetlin were fantastic – they really stepped up and were a huge help on this project, especially with the short notice. I really appreciated the whole team effort from United Rentals.” report abuse

• Dima Tarus

  • 5,0
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  “The team was incredibly helpful and accommodating. They went above and beyond by waiting for me when I arrived late and assisting with the unloading.” report abuse

• joeljomac

  • 5,0
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  “Overall, this company really impressed me with their customer service – they seem genuinely able to handle all sorts of equipment rental requests.” report abuse

• Gregg Palmier

  • 5,0
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  “The service could have been better – the scheduling for pickup and delivery wasn’t really convenient.” report abuse

• Jacque Meoff

  • 5,0
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  “It was really easy to work with them – a straightforward process. While it wasn’t the cheapest option, the delivery was handled perfectly, and everything arrived safely and without any issues.” report abuse

• James Henson

  • 5,0
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  “Honestly, we weren’t thrilled with the lift we purchased from them – they seemed a bit disorganized.” report abuse

• Earnest Abrom Sr.

  • 5,0
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  “We received a report concerning a serious situation at the Pelham store – an employee allegedly threatened another employee.” report abuse