Roto-Rooter Plumbing & Water Cleanup: Plumber in Birmingham, AL

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Annie Huynh

  • 5,0
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  “I was so pleased with the service – Derek and his partner were fantastic! They were really friendly, helpful, and explained everything so clearly, which made a huge difference in my understanding. Plus, they did a brilliant job, leaving everything spotless – it was amazing!” report abuse

• Susan Anderson

  • 5,0
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  “Roto-Rooter did a fantastic job tackling our persistent sewer root problem. Jose and James were incredibly professional and knowledgeable – they arrived promptly and kept us fully updated on every step of the process. It was really reassuring to have such experienced and communicative technicians working on our issue.” report abuse

• Joe Wright

  • 5,0
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  “I had a really frustrating problem – my washing machine started overflowing into the toilet around 6:30 at night. Thankfully, Roto Rooter was able to come out on Monday, November 30th, and they identified a significant root problem in my outdoor plumbing lines. Kevin, the field supervisor, followed up the next day – New Year's Eve – to oversee the work.” report abuse

• Akilah Fincher

  • 5,0
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  “Alex did a fantastic job resolving the issue with my washing machine. He arrived promptly, was really professional and kept me updated every step of the way. He quickly identified the problem – a buildup of grease – and got it sorted out for me.” report abuse

• Cathy Green

  • 5,0
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  Derek and Isaiah were fantastic – genuinely friendly, incredibly knowledgeable, and really professional. They were both so patient and thoughtful, and went above and beyond to be helpful. Derek even took the time to recommend some great products that were both high quality and affordable, and he even walked me along to Lowe’s to see them. report abuse

• Aliyah Johnson

  • 5,0
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  Alex was fantastic – he really took the time to explain the issue clearly and then expertly fixed it. He even went above and beyond by offering some helpful tips to prevent it from happening again. The whole job only took about an hour, and he was completely upfront about the price. I’d definitely recommend asking for Alex! report abuse

• Dalecia George

  • 5,0
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  “I was incredibly impressed with the customer service and the educational support I received. It was truly top-notch, and I wholeheartedly recommend this company. Specifically, I want to highlight the excellent assistance I got from Mr. Derek at the Centerpoint, AL location – he was fantastic!” report abuse

• Amanda Hughes

  • 5,0
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  “Scotty and Jose were fantastic – truly went above and beyond. We had a bit of a hiccup on Sunday morning, but they were incredibly accommodating and managed to squeeze us in before Tuesday. They were so efficient and professional, and we really appreciated their respectful service.” report abuse

• Karen Grubb Gilbert

  • 5,0
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  “It was a really chaotic start to the day – we discovered a significant leak in the water tank early Sunday morning. Suddenly, we were dealing with water spraying all over and running down the hallway. Thankfully, we were able to quickly find a 24-hour plumbing service, Roto-Rooter, and they responded promptly.” report abuse

• Suzanne White

  • 5,0
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  Alex was fantastic! He arrived exactly when he said he would and was so friendly and approachable – he really took the time to listen to all of our concerns. He explained everything in detail about how he was going to fix the problem, and we were really impressed with his thoroughness. We’ll definitely be using Roto-Rooter and Alex again in the future. report abuse