
Sunbelt Rentals: Equipment rental agency in Pelham, AL
Equipment rental agencyPelham, AL
160 Commerce Dr, Pelham, AL 35124, United States
About Sunbelt Rentals
Looking for reliable construction equipment in Pelham, AL? Sunbelt Rentals provides a wide selection of machinery and tools for your next project. Connect with us on ConstrucList to see how we can help your construction business thrive.
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Customer reviews of Sunbelt Rentals in Pelham, AL
The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.
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“I can’t recommend this company enough! They were incredibly professional, respectful, and really flexible with my rental needs. Matt was especially helpful – he’s the person you want to talk to if you’re looking to rent.”
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“I had a really positive experience renting from Sunbelt. The equipment was consistently clean and well-maintained, and the staff were always friendly and helpful. I especially appreciated the availability of weekend rentals.”
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“These guys really stood out – they had a sensible, proactive approach to Covid-19 safety, focusing on physical barriers and maintaining appropriate distances. It felt like a real commitment to keeping things safe.”
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“Overall, I had a fantastic experience renting – something I usually try to avoid. JR was absolutely fantastic to work with! When the equipment I initially needed wasn’t available, he went above and beyond to find a suitable alternative that was perfect for my project and actually saved me a significant amount of money. He even offered some helpful tips for someone new to using this type of equipment, which was really appreciated. Thanks to JR’s help, I was able to complete my project on time.”
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“I’ve consistently been really impressed with their services. They’re incredibly reliable and always ensure the job is done right, and they have a great team of two. Most importantly, their commitment to safety and quality is truly unmatched – it’s why I frequently transport equipment for them.”
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“I’ve been really impressed with the team here – they’re consistently helpful and go above and beyond, even when they’re busy. I really appreciated one guy who took the time to not only help me load my vehicle but also patiently answered all my questions. It was a little disruptive when another customer interrupted, but the Sunbelt team member handled it perfectly by asking the other customer to wait. What I especially value is that they genuinely seem to give each customer individual attention, which made me feel like I was being treated as a priority. It's fantastic to know they put me first when I need assistance and have questions – thank you, Sunbelt!”
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“I was really impressed with Sunbelt Rentals in Pelham. They were able to quickly get me the equipment I needed, and the team there – from the office staff to the technician and yard crew – were fantastic. Everyone was so helpful and professional. I’d definitely recommend them and plan to use them again.”
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“I honestly can’t recommend this rental place enough. My recent experience was so positive that I know I’ll be returning to them for all my future needs. What really stood out was their fantastic customer service – they were incredibly helpful and accommodating, especially with a flexible return policy that gave me peace of mind.”
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Overall, the reservation and rental process was smooth and easy, and the staff at the office were very professional and helpful. I appreciated their knowledge. However, my experience upon returning the equipment – specifically with the warehouse staff – was disappointing and impacted my rating. While the price was slightly higher than another rental I’d used recently, the interaction with the warehouse team during the return was the biggest issue. I’d really prefer a more streamlined return process with minimal interaction with the warehouse. If help isn’t available, I’d recommend simply dropping off the equipment and heading straight to the office to finalize the return.
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“It’s incredibly frustrating – the lift wasn’t delivered as scheduled. I’d been told it would arrive at 1 pm, and I specifically informed my manager of that time. However, it didn’t show up until 1:45 pm, and when I checked, it still wasn’t there. I was then told it was 25 minutes late, and I’m still waiting for it to arrive.”
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