ADI Global Distribution - Phoenix: Security system supplier in Phoenix, AZ

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Triple BBB

  • 5,0
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  “It was a bit of a hassle getting those RJ-45 connectors – I’d forgotten to set up my own account, so I ended up using a few friends’ and colleagues’ accounts. It took a really long time, but thankfully I managed to get them in the end.” report abuse

• Jose Ortega (Veritas et Aeuqtias)

  • 5,0
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  Dan has been fantastic – he’s always been so helpful, especially when I’ve run into a problem. I’ve been a customer here for years now and it’s really great to see the business grow, particularly with Matt’s development from the will call area to his current role as manager. report abuse

• roxiann knittle

  • 5,0
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  Dan Price has been an incredible resource for us. He’s always so helpful and goes above and beyond to ensure we get our parts quickly – we really appreciate his dedication. report abuse

• Dexter Logan

  • 5,0
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  “ADI really stands out as a distributor – they exclusively work with licensed installers and dealers. The account setup process is surprisingly straightforward if you reach out to the branch and speak with their sales team; they were fantastic to work with and I’d definitely recommend them over other distributors in the area.” report abuse

• Shane Engler

  • 5,0
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  “I’ve been incredibly impressed with ADI – they’re truly the best distributor I’ve worked with. Specifically, Glenn Haglund, our Inside Sales representative, went above and beyond for me when I had a critical need. I really appreciate his responsiveness and willingness to help, and I can always count on him to get me the Honeywell Firelite products I need. Fantastic service!” report abuse

• Jon Hanson

  • 5,0
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  “Delivery times are a bit later than typical for distributors – they start around 7:30 am.” report abuse

• Taylor Proudfit

  • 5,0
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  ADI is a really solid supplier. They’re usually pretty good about having the products we need in stock, though sometimes there can be a wait. I appreciate that they offer both an online portal for easy ordering and a dedicated 800 number for getting assistance when needed. report abuse

• Gomez Gomez

  • 5,0
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  Honestly, I was really disappointed. It seemed like the staff weren't very motivated and the customer service was just barely acceptable – I was expecting more. The person helping me didn't seem to understand what I was looking for at all. report abuse

• jenny meany

  • 5,0
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  “I’ve been consistently impressed with ADI Phoenix, particularly with Jesse Vensor. He’s been an invaluable partner, really streamlining our security integration and consistently delivering excellent results for our clients. Honestly, we wouldn’t have navigated the challenges of the Covid shortages without his support – he’s a true lifesaver.” report abuse

• Mark Parrish

  • 5,0
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  “I’ve been working with Matt and the team at ADI for over 35 years, and I can honestly say they’re fantastic. They’re incredibly responsive, always willing to help me get the products I need and address any questions or concerns I have – they truly go above and beyond.” report abuse