
Titan Alarm & Fire Inc.: Security system supplier in Phoenix, AZ
Security system supplierPhoenix, AZ
875 E Covey Ln Ste 103, Phoenix, AZ 85024, United States
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Customer reviews of Titan Alarm & Fire Inc. in Phoenix, AZ
The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.
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“I’ve been a Titan customer for five years now, and I’ve always been really pleased with their service. Recently, John Bailey went above and beyond – he was incredibly professional, communicated clearly, and his knowledge was fantastic. A huge thank you to him!”
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“We were really disappointed with our experience. We were initially quoted $37.99 a month, but the price unexpectedly jumped to $39.99 after they visited our home. We also received a proposal for $200.99, which we didn’t ultimately sign due to the price change.”
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John Bailey was fantastic to work with. He was incredibly knowledgeable and went above and beyond to answer all of our questions and really helped us understand everything. We were so impressed with his professionalism and the valuable insights he provided.
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“Titan did a fantastic job handling our complex remodel. Kevin Egginton was incredibly helpful throughout the process, quickly providing us with quotes and taking care of the contract signings. Alexxis also deserves a big thank you – she expertly managed the scheduling and quickly resolved any questions or concerns we had.”
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“We’ve been consistently pleased with Titan Alarm and, in particular, with their service technician, Bryan. He’s been fantastic for the last year – always courteous, professional, and really knows his stuff. We wholeheartedly recommend him and the entire Titan Alarm team.”
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“The sales and installation team did a fantastic job with the cameras. However, I was really disappointed to discover that Titan doesn’t offer any technical support for cameras purchased through them. I specifically chose Titan expecting their expertise on the products they were selling, but unfortunately, they weren’t able to assist with troubleshooting.”
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“I was really pleased with how quickly they responded to my questions – it was great to get clear answers about my account, payment history, and the certificate I needed for my insurance.”
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“As a new customer, I was really pleased with my experience with Titan Alarm. Steve, the technician who initially consulted with me and then installed the equipment, was fantastic – polite, incredibly thorough, and he kept the work area spotless.”
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“It sounds like you’ve been having a real problem with your security panel – it hasn't been working correctly since the start of the year and now the Titan unit is located in Colorado. You also needed to upgrade the panel yourself, and you weren't charged for service in January. I understand this has been frustrating.”
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“I couldn’t be happier with Titan Alarm. Honestly, I made a huge mistake going with a different company initially – it was a really frustrating experience with faulty equipment, used materials, and a lot of features just not working. Titan Alarm has been a completely different story.”
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