Pools By Design: Swimming pool contractor in Tucson, AZ

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Natasha Keys

  • 5,0
  • Add opinion

  “Working with Pools by Design was a genuinely fantastic experience. Ashlynd, in particular, was amazing – she really took the time to understand what we envisioned and then elevated our ideas, ultimately creating a stunning pool and backyard that completely exceeded our expectations.” report abuse

• David Wood

  • 5,0
  • Add opinion

  “Overall, the onsite teams did a fantastic job. However, our experience with the support staff was a bit disappointing – they seemed primarily focused on the payment process, and communication declined once the project was underway. As a service company owner with over 40 years of experience managing operations across five states and internationally, I’ve always prioritized consistent support throughout a project, and that wasn’t consistently delivered here.” report abuse

• Kathy Garwacki

  • 5,0
  • Add opinion

  “Overall, it was a fantastic experience – the whole project, from the initial design through to the final completion, ran really smoothly. I was particularly impressed with all the subcontractors; they were incredibly punctual and a genuine pleasure to work with, especially the masons who were exceptional. And the office staff were fantastic too, with Maureen always being so welcoming and professional.” report abuse

• Jordan Karp

  • 5,0
  • Add opinion

  “We were absolutely thrilled with Pools by Design. The whole team – Bob, Nick, Jake, Mike, and all the subs and office staff – were fantastic to work with. They really went above and beyond, were consistently communicative and always treated us with respect, and we felt the pricing was very reasonable.” report abuse

• Ken Arnold

  • 5,0
  • Add opinion

  “I couldn’t be happier with the work Pools By Design did for us. Mark and his team were absolutely fantastic – incredibly responsive, really detail-oriented, and consistently professional. They handled our project flawlessly, even going the extra mile to incorporate mobile app controls for the system. I wholeheartedly recommend them and wouldn't hesitate to use their services again.” report abuse

• David Miller

  • 5,0
  • Add opinion

  “Mark, Duane, and the team did an absolutely fantastic job transforming our backyard. They really listened to our vision and skillfully adapted to the tricky terrain to create a beautiful, central pool area – a real focal point for the whole space. And the subcontractors were incredibly professional and tidy, which we really appreciated.” report abuse

• Kris Kramer

  • 5,0
  • Add opinion

  “Despite a successful final outcome, the project ran significantly over schedule – nearly three months longer than anticipated. The process was incredibly challenging and, frankly, quite stressful, particularly given the delays in receiving payments.” report abuse

• mutz

  • 5,0
  • Add opinion

  “Despite a few initial hiccups during the installation process, the team really went above and beyond to ensure we were completely satisfied. They were incredibly accommodating, working with me on multiple design changes without any hesitation. Their dedication and willingness to collaborate made the whole experience fantastic.” report abuse

• Bob Rogers

  • 5,0
  • Add opinion

  “I was really impressed with this pool company. They did a fantastic job, from the initial design all the way through to the final completion – everything ran really smoothly and on schedule. Plus, they were super responsive and easy to communicate with, which made the whole process incredibly stress-free. I’d definitely recommend them.” report abuse

• Christian Howarth

  • 5,0
  • Add opinion

  “Ken, Mark, and their team consistently create absolutely fantastic pools – the best in southern Arizona, in my opinion. I wholeheartedly recommend their work, especially their two-year polish.” report abuse