
American Fence Co: Fence contractor in Tucson, AZ
Fence contractorTucson, AZ
1111 E Valencia Rd, Tucson, AZ 85706, United States
About American Fence Co
American Fence Co. provides expert fence solutions for homeowners and businesses in Tucson, Arizona. We are proud to be listed on ConstrucList, connecting you with the best construction companies in the region. Contact us at 1111 E Valencia Rd, Tucson, AZ 85706, United States for a personalized consultation.
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Customer reviews of American Fence Co in Tucson, AZ
The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.
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“I was really impressed with the service I received. I called an hour before closing with my order, and they had everything ready and invoiced when I arrived just 30 minutes later – they were incredibly efficient! They loaded everything up quickly, and I was out in no time. Plus, everyone was so professional and helpful, answering all my questions with great advice. The prices were excellent too – definitely a great company!”
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“Charles is a really promising branch manager – smart, driven, and clearly eager to succeed.”
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“I was trying to get a quote for a gate for my yard through American Fence Co. online, and while they initially requested some additional details – specifically about where I’d be installing it, which I’d already stated in my original request – it took a surprisingly long time to get a response. I ended up calling the Tucson branch because the Phoenix office wasn’t helpful at all. Thankfully, the Tucson team was fantastic; they got me a quote and a form within two days, and I’ve since received updates on the ordering process.”
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“I called to inquire about a specific type of gate latch – a solid cast steel one, rather than the flimsy, welded modern versions. Unfortunately, the person I spoke with seemed completely unfamiliar with the product, which was a bit disappointing.”
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Overall, it was a really positive experience – the prices were great, and the staff were both friendly and helpful.
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Honestly, the customer service was pretty bad. It seemed like the people working there just didn’t have a good grasp on how to treat customers – and, to be fair, the area they’re in kind of reflects that.
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“I hired them to extend my existing fence, and I was happy to pay the extra cost. However, when I asked them to add five more poles, they tried to charge me an additional $200 for just a quick 10-minute job. While I’m willing to pay for the work, an hour’s charge for such a small task felt completely unreasonable.”
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Daniel is a really helpful and friendly member of the team. He consistently provides good advice and his customer service is excellent – everyone seems to have a positive experience with him.
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“I was really impressed with their service – they were friendly and efficient. They handled putting up temporary fencing for me, no matter how large the area was, and I’d definitely recommend them.”
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“Overall, it was a really positive experience. They provided excellent customer service and thankfully had the specific item I needed.”
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