Sunbelt Rentals: Equipment rental agency in Phoenix, AZ

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• diana chavez

  • 5,0
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  “Isaac was fantastic – he really made my first experience at Sunbelt a positive one. He was so knowledgeable about all the equipment and processes, and he was incredibly efficient and helpful.” report abuse

• Silas Willoughby

  • 5,0
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  “This was by far the best rental yard I’ve ever used – the team in the back lot were absolutely fantastic!” report abuse

• Jose Aguilar, Jr

  • 5,0
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  “The service was fantastic! They provided a pipe threader that was perfect for my gas line reroute in Scottsdale, and the job was completed efficiently and safely – it was successfully green tagged.” report abuse

• michael magana

  • 5,0
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  “Jonathan was fantastic today! We had a really tricky scheduling issue, and he went above and beyond to resolve it for us here at Halo Plumbing. Seriously, he’s a rockstar – we really appreciate his quick thinking and help!” report abuse

• Jason F

  • 5,0
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  “I was a bit nervous about the change with A-Z Equipment becoming Sunbelt, especially as I’ve been a loyal customer for so long. But honestly, it’s been fantastic! Javier, Matt, and Joe are still there, providing the same great, friendly, and helpful service I’ve always appreciated. They really went the extra mile to understand my needs and get me the perfect equipment – I’m so happy to have them as a local, dependable shop.” report abuse

• Karryn Allen

  • 5,0
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  “This location truly exemplifies what we’re all about! The employees’ quick thinking and bravery – jumping in to help extinguish the fire behind Sunbelt – was incredible. Their actions saved not just the trees and homes along the alley, but demonstrated a real commitment to the community.” report abuse

• Elinore Moore

  • 5,0
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  “Overall, it was a fantastic experience. The staff were incredibly helpful and really went above and beyond to provide excellent, stress-free service. Everything was also top-notch – the linens were luxurious, and the china and silverware were beautiful and high quality. Plus, the table and chairs were sturdy and reliable, which made the whole stay even better.” report abuse

• Mike Harris

  • 5,0
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  I’m incredibly disappointed with my experience. I rented an HVAC vacuum pump from your Phoenix location on Indian School – a nearly 25-minute drive to Gilbert for my job – and it was completely broken. I spoke with Steve, who assured me he’d take care of it, but then he handed me a bill for a single day’s rental. The pump was broken the entire time I had it! He questioned me about not getting a discount, and arrogantly stated that was the final price. It was incredibly frustrating to be charged for a faulty piece of equipment that caused a significant inconvenience and made me look unprofessional at my job. To add insult to injury, I had to drive nearly an hour to get a second pump, which the customer didn’t even want. Steve’s behavior was shady and unacceptable – no apology, no attempt to resolve the issue. I’m seriously questioning how your company treats its customers, especially hard-working people. I expect better from a well-known brand like yours. I’m seeking compensation for the wasted time and the negative impact this had on my work. I’ll be taking this matter to the Better Business Bureau. report abuse

• j'vion Jones

  • 5,0
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  “We had a really frustrating experience today. We made a reservation for specific equipment, expecting to be able to start our job right away. Unfortunately, it seems the reservation was handled incorrectly, and they didn’t have the equipment we’d booked. We were then stuck with a less suitable option, leaving us with no choice but to significantly alter our approach. The staff member at the counter didn’t seem to care about finding a solution or even acknowledging the inconvenience. After a wasted hour and a half, we ended up with half the equipment we needed, causing a major delay of over an hour into our project – it was clear there was a serious lack of communication and customer service.” report abuse

• Steve Thompson

  • 5,0
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  “I’m incredibly disappointed with my experience. As a long-time customer, I’ve purchased multiple mowers and even had their service department maintain my outdoor furniture and propane supplies for years. Recently, I bought a new mower, but it immediately had issues – it was running very poorly. When I took it back, they immediately accused me of using bad gas, despite me explaining it was their gas, and then insisted on charging me for a diagnostic test on a brand new machine. Today, they told me the air filter and carburetor were dirty, and frankly, I felt like they were trying to shift the blame and dismiss my concerns. It felt like they didn't value my loyalty as a long-standing customer.” report abuse